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Frequently Asked Questions

Why do I need an account and password, especially if I'm just trying to learn about Herbalife products or simply browsing? This is an Herbalife requirement. Distributor policy introduced in 2009 mandates that pricing not be displayed until the visitor has acquired a username and password. This policy is designed to protect you, the consumer. Password requirement to view product pricing ensures you the site is operated by an authorized Independent Herbalife Distributor.

What separates Herbalife from other companies? Herbalife has assembled a distinguished panel of scientific experts to create a step-by-step program that can guide you back to the healthy, vibrant person nature intended you to be. The company believes in simplifying good nutrition - making improved health, weight management and enhanced personal care easy to understand and available to everyone for a lifetime. Herbalife’s Independent Distributors can customize programs just for you that will make it easy to achieve your wellness goals.

Can anyone use Herbalife’s products? Because they’re nutritional food supplements, they are safe; however, it is always wise to check with your physician before making dietary changes. Certain individuals are advised to consult with their physician before beginning any weight loss program, to include children, pregnant or lactating women, insulin-dependent diabetics and anyone with compromised kidney function. The weight loss program is not recommended for individuals with high blood pressure.

Are Herbalife programs recommended by physicians? You bet! Herbalife’s Medical and Scientific Advisory Board tests and researches these products and continually monitors reports of results sent by customers and distributors. In addition, many physicians and other health professionals in all parts of the world use Herbalife products, in their practices as well as their personal lives.

Does Herbalife support the La Bamba Diet? I see their products referenced in the instructions. Herbalife supports healthy weight loss and management, not fad diets. Herbalife would not endorse a diet program that suggests using their products in a manner that conflicts with product labeling.

But Herbalife can help me lose weight, right? Absolutely, and more importantly - keep it off! Herbalife has helped millions of satisfied customers achieve their ideal weight and maintain it with their scientifically advanced weight management programs. Based on improved Cellular Nutrition®, the weight management programs can help you feel better, have more energy and maintain a healthy weight for life. There is no secret magical formula in Herbalife products, and no dangerous ingredients which are found in other weight management brands. Herbalife diet success comes from the intelligent balance of beneficial herbs, vitamins and minerals that your body needs every day for maximum health - especially if you're trying to lose weight and aren't getting the full nutrition you need from your food.

Why do the products I receive sometimes look different than the pictures? Herbalife is currently phasing in new labels as part of a rebranding initiative. During the transition, customers may receive products with either the old or new label design based on warehouse availability.



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